The right technology is your competitive edge—but it shouldn’t distract from the profit-building imperatives of your business. Epicor electrical distribution software helps you spend less time on technology and more time focusing on what matters.
Better evaluate sales, inventory and pricing optimization
Shorten the sales cycle with open-source eCommerce solutions
Perfect the sales management process
Streamline Operations
Simplify Purchasing and Processing
Kinetic (new name for Epicor ERP) is designed for the challenges of your industry, with features that help you balance customer service needs and maximize return on investment.
Get visibility into inventory, billing and forecasting
Optimize warehouse management
Reduce inefficiencies by automating regular tasks
Connect with Customers
Build an Omnichannel Experience
Epicor solutions for electrical distribution help you create an engaging omnichannel experience that meets customers
Established in 1946, Standard Supply is the largest HVAC supply company in Texas. Standard Supply has 23 locations covering nearly all of Texas and Oklahoma. The company has earned the reputation of having the largest and broadest line of HVAC supplies in the region.
Standard Supply implemented the Epicor Prophet 21 enterprise resource planning (ERP) solution in 2004. “We had a proprietary system that had been modified to the point it was useless,” explained Will Dunn, regional vice president of Standard Supply. “We looked at all of the major software systems. What sold us on Prophet 21 were the people and the support we believed we would get—and we did get.”
A new and improved customer experience
Prophet 21 has changed the way that Standard Supply interacts with its customers. Since Standard Supply’s products are similar to other companies, their customer service is what makes them stand out. “We use Prophet 21 for every function—every aspect of dealing with the customer one-on-one,”
As a plumbing distributor, you face unique challenges each day. Before dawn, your front counter might flood with contractors who need PVC pipe or copper tubing for the day’s jobs. By mid-day, your salespeople are busy helping DIY homeowners find the right bathroom fixtures. Finally, as your warehouse staff prepare the day’s final shipments, you may need to quote a new lot price to a contractor with a sudden spec change. To help your complex business thrive, Epicor offers software solutions to:
Expedite front counter orders
Manage kits and assemblies
Handle comprehensive customer pricing
Optimize inventory and increase turns
Guillen's
Technology, innovation, and unsurpassed customer service have been the foundation of Guillen's for nearly 40 years. Originally founded in 1973 as a leading plumbing warranty repair operation servicing all of Southeast Florida, Guillen's Enterprises, Inc. has since evolved into a leading worldwide supplier and distributor of plumbing products with a 2,500 sq.
As retailers move, almost en masse, to implement omnichannel functionality (e.g., ship to home/return to store, online order/in-store pickup, anytime/anywhere access to inventory) in an effort to effectively meet the rising demands of customers, the movement has significant implications for distributors. A recent study by global consultant Oliver Wyman comments on the phenomenon, particularly the impact of eCommerce:
The online channel is becoming increasingly important in B2B transactions: while it represents a $700 billion business in the U.S. today, it is set to top $1.2 trillion by 2020. More important, Amazon and Amazon-like offerings have led B2B customers to expect the same experience from their distributors as when shopping online. B2B customers are expecting more and more to be able to discover, buy, receive, and return products seamlessly across multiple channels: in short, they want to fully benefit from the omnichannel experience. For distributors, this creates challenges
Grow Sales Keep Pace in a Competitive Market. You’re under constant pressure to meet customer demands or risk losing their business. Kinetic solutions help you grow sales by processing email, fax, EDI and online orders while preserving efficiency and data integrity. Shorten the sales cycle Build in customer-specific pricing and contract pricing Predict trends and optimize product mix
Optimize Core Processes
Balance Service and Efficiency
We know what it takes to keep consumer goods moving—and what it means to operations when markets or trends change. ERP solutions help you achieve efficiencies and deliver on service, no matter what the week brings.
Fuel business-critical processes with a cloud-ready system
Improve efficiency with built-in distribution process automation
Get the data you need for better decision-making
Enhance Customer Engagement
Create and Manage a Modern Experience
Define your competitive advantage by connecting with customers and suppliers in a modern, managed online
